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FAQs

Below we have listed some of our most frequently asked questions, if you find that your question is not listed please do not hesitate to get in touch.

Do I really graphics and signs to promote my business?

If you want your business to stand out, signs are a very cost effective form of advertising your business. Business signage is the most common method used to reach hundreds/thousands potential customers. Signs are an essential component of your overall marketing strategy. A business sign that contains your company logo can help reinforce your brand. Your exterior signage is visible 24 hours, 365 days a year and its effect is continuous.

What type of signs do you provide?

CBM Signs are a one stop for all your signage solutions. We provide a huge range of graphics and signs including, exterior and interior signs, vehicle graphics, window graphics, health and safety signs, exhibition signage, stickers and more. We have worked with a wide range of industries throughout Ireland including, education centres, the construction industry, retailers, motor trades, hair salons and more.

Can I get a sign custom made?

Yes no problem, if you have a specific sign in mind please contact us and our team will be more than happy to discuss your options. We can also arrange a visit to your site to discuss your options.

Do I need to provide my own artwork?

No, we have an in-house design team who will design your products to meet your requirements. If you would rather supply your own artwork that is no problem.

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.

When will I be charged?

Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

The item/size I ordered is out of stock. Why was it on the website?

All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Our system does not record individual size quantities, if you order several items in the same size you may experience a slight delay. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size or we will offer a refund.

How long will my order take to be processed?

We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.

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